Common Questions

Common Questions

How do I change my address on my bank accounts?

How do I change my address on my bank accounts?
How do I change my address on my bank accounts?
  • If you have recently moved or will be moving soon, please stop by or call your local branch. We don’t want you to miss any statements, correspondence, or important notifications! Don’t forget to update phone numbers and email addresses too.

What is the routing number for Bruning State Bank?

What is the routing number for Bruning State Bank?
What is the routing number for Bruning State Bank?

The routing number for Bruning State Bank is 104106693.

What do I do if I suspect fraud or a lost/stolen ATM debit, or credit card?

What do I do if I suspect fraud or a lost/stolen ATM debit, or credit card?
What do I do if I suspect fraud or a lost/stolen ATM debit, or credit card?

If your ATM, debit, or credit card has been lost or stolen, please notify us as soon as possible!  Or if you see transactions you do not recognize, report them to us as potential fraud immediately.

  • During regular business hours, you may call your local branch to report fraud or a lost or stolen card, but if you discover the issue after hours, please do not wait to call!  Use the 24-hour number 800-472-3272.
     
  • If you have already received a message from our Fraud Detection Center and need to call back to verify your transactions, that number is 866-750-9107.

What is the dollar limit for my Bruning State Bank debit card?

What is the dollar limit for my Bruning State Bank debit card?
What is the dollar limit for my Bruning State Bank debit card?

A daily transaction limit is set for $1,000 and a limit of $300 withdrawn from an ATM. This is to protect you from debit card fraud. If you need limits raised for a purchase, please give us a call and we can adjust the limit for the given amount of time.

Can I use my Bruning State Bank debit card while traveling?

Can I use my Bruning State Bank debit card while traveling?
Can I use my Bruning State Bank debit card while traveling?

Yes! If you’re traveling outside of the United States, please give us a call so we can enable your card during the specific time frame.

How do I enroll in Online Banking?

How do I enroll in Online Banking?
How do I enroll in Online Banking?
  • First, please call us to receive your required PIN to set up your Online Banking account
  • Go to www.bruningbank.com
     
  • Locate the gold box that says “Online Banking” in the top right hand corner, and hover over and then click on the drop down option of “Personal Banking Login”
     
  • The next page under the log in button click on “Enroll now”
     
  • Then you’ll be able to proceed with entering all of the required information and setting up your Access ID and password

How do I enroll in Mobile Banking?

How do I enroll in Mobile Banking?
How do I enroll in Mobile Banking?

Please note, you first need to enroll in Online Banking before enrolling in Mobile Banking

  • Go to your App Store (iTunes, Google Play or Amazon)
     
  • For Phones, the app will be named “Bruning State Bank Mobile” in iTunes or Google Play
     
  • For tablets, the app will be named:
    • “Bruning State Bank for iPad” in iTunes
    • “Bruning State Bank for Tablet” in Google Play
    • “Bruning State Bank” in Amazon
  • Download App
     
  • Login using your Online Banking Access ID and Password

What do I do if I forgot my Online Banking password?

What do I do if I forgot my Online Banking password?
What do I do if I forgot my Online Banking password?

You can reset your own password for Online Banking through your internet browser on computer or mobile device. Simply go to the login screen for Online Banking and click "Forgot Password?". As always, you can also call your local branch for assistance during normal business hours.

I’m locked out of Mobile Banking, but I don’t know why my current password isn’t working?

I’m locked out of Mobile Banking, but I don’t know why my current password isn’t working?
I’m locked out of Mobile Banking, but I don’t know why my current password isn’t working?

If you are unable to sign in to Mobile Banking, your account may require a password update for added security. If you are unable to login to Mobile Banking and you know you are entering the correct password, please login to Online Banking on an internet browser (computer, tablet, or smartphone) and change your password.

How do I reorder checks?

How do I reorder checks?
How do I reorder checks?

Reorder your check online from Deluxe’s secure website by clicking on of these links:

Personal        Business

  • Our Customer Service Representatives are always happy to assist you or to place your check order for you. If you are unable to place an order online, it may be due to one of the following security reasons and you will need to contact us:
    • New check order.
    • Name or address change.
    • Unknown check starting number.
    • No previous order with Deluxe.

How do I get a free copy of my credit report?

How do I get a free copy of my credit report?
How do I get a free copy of my credit report?

Monitoring your credit report along with your financial statements is one of the best ways to help detect identity theft on your accounts. It’s a snapshot of your financials and makes it easy to spot if somebody has accessed your accounts fraudulently.

  • The law requires the major nationwide credit reporting agencies, Equifax, Experian, and TransUnion, to give you a free copy of your credit report every 12 months if you ask for it.
     
  • Visit www.AnnualCreditReport.com to order your free annual credit report.